Owner FAQs
Answers to your frequently asked questions
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How and when do I get my checks?
Owners can get checks mailed to them or through direct deposit. Dickson Realty's accounting team strives to start processing rent payments on the 5th (as long as rent is paid on time) and have the goal to have all owners paid by the 10th of every month. If the owner chooses to have a paper check mailed the received date may fall after the 10th. -
Am I required to make my property available to Section 8?
In Nevada, you are not obligated to participate in the Section 8 Housing Choice Voucher Program. The decision to accept Section 8 tenants is typically at the discretion of the property owner. -
Can I reach you after hours?
For EMERGENCY assistance outside regular hours, contact us at 775-544-9926. If you are forwarded to a voicemail, please leave a detailed message AND send a text message.
If you're dealing with a flooding emergency, promptly shut off the water supply to your residence. If you are injured or facing imminent danger, please dial 911 for assistance.
Please be advised that if our after hours line is contacted and it is found that the issue is not an emergency additional fees may apply.
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Can you put the money directly into my account?
Owners can choose to opt for direct deposit. -
Do I get to see the management agreement or sign it?
Our management agreements are sent via authentisign for electronic signatures and will be visible in your email for signings. To view the agreement after signing please request a copy by emailing our leasing department at martinrentals@dicksonrealty.com. We will then share the agreement with you through your owner portal so you can refer back to it at any time. -
Do you sell real estate too?
At The Martin Team we have both a Property Management side as well as a Sales side. For Real Estate Sales please contact Felisa Cusimano-Martin at 775-250-8033 as she will be your main point of contact to assist you in buying or selling. -
How is rent collection handled?
Rent is collected through our leasing department here in our office. Tenants can pay rent using a money order, personal check, or through the tenants online portal using credit card or echeck. -
How long of a management agreement do you sign?
Management agreements start at a minimum of 12 months. -
What lease term options do you offer to prospective tenants?
Our typical lease term would be 12 months. However, we do offer short term rates at an additional cost due the property being processed for move out accounting more frequently. -
How soon can you start managing my property?
As soon as you sign a management agreement with us! -
What type of properties do you manage?
We manage single family homes that include, stick built homes, condos, apartments, townhouses, duplexes, triplexes, etc. -
What type of reports do I get and how often?
Our team will send out monthly statements to show the income of rent and any reduction taken out for that month along with electronic copies of any invoices paid during that month. These reports will be uploaded to your Owner's Portal under your Statements tab. Our office also provides a full 12 month cash flow of itemized income and expenses and a 1099 once a year to make tax season as easy as possible for you. -
Who holds the tenant security deposit?
Per the Lease Agreement, Tenant's security deposits are held by Dickson Realty. -
If the home has already been cleaned, why do I need to clean it again before tenants move in?
Cleaners will perform a sanitization cleaning before tenants move in to ensure the property meets health standards.